Diversity in organizations is the differences in personality traits among the workforce, including gender, race, ethnicity, religion, age, educational status, and disability. It involves developing a working environment where unique contributions are respected. Diversity inspires employees’ motivation and performance standards; hence, the company experiences low turnover rates. The significant diversity trends facing organizations encompass bias in hiring and the interview process. Organizational development is a science-based approach that is beneficial for companies. It promotes organizations’ resilience in developing strategies that handle problems within practice settings.
The bias in hiring that can occur unconsciously may be solved by integrating technology into organizational operations, since it increases efficiency and quality delivery of services. For instance, the use of artificial intelligence has dramatically minimized incidences of bias. Artificial intelligence technology is designed to cover the different forms of diversity when screening curriculum vitae. The candidates’ resumes can trigger bias related to different forms of diversity such as ethnicity, gender, and age during hiring. Standardizing interviews by asking the same questions to all candidates and rating their answers is also significant in avoiding bias due to unlikeness.
Diversity shapes the organizations’ dimensions in light of various characteristics among the employees. It secures different mindsets working together towards a common goal in attaining the company’s vision. It introduces a unique perspective that identifies the type of organization. Thus, organizational diversity is a virtue that demonstrates a competitive advantage against other counterparts. Employers from diverse backgrounds impact the organizations by the introduction of innovative ideas based on their cultural experiences. The organizational members should understand the culture and language of the target population to foster communication. This promotes service delivery and confidence of the client towards the company.