The Importance of Interpersonal Communication

Subject: Sociology
Pages: 3
Words: 844
Reading time:
4 min
Study level: College

Interpersonal communication is a necessary condition for the existence of people. Without it is impossible for a person to fully form any skills of interaction. The movie You’ve got mail tells how the owner of a small bookstore gets acquainted by mail with the owner of a chain of book supermarkets demonstrating a trusting attitude to the letters. Further, it turns out that the supermarket opens its branch just around the corner from the character’s store. The inevitability of interpersonal communication can be explained by the very conditions of human existence, because a person, as a social phenomenon, could not exist without communication, which is an important need. Interpersonal communication can contribute to changing the opinions and social attitudes of individuals involved in the exchange of information.

Interpersonal communication is represented by a psychological interaction in the process of building relationships in a group of people. The communicative side of interaction consists in the exchange of information, mutual knowledge and experiences between the individuals (Njoku, 2022). The interactive side consists in organizing interaction between communicating individuals, in the exchange of knowledge, ideas, and various actions.

The nature of interpersonal relationships in any community is quite complex. They manifest both the purely individual qualities of the personality – its emotional and volitional properties, intellectual capabilities, as well as the norms and values ​​of society assimilated by the personality (Mahmudah, & Fatimah, 2021). In the system of interpersonal relations, a person realizes oneself, giving to society what he or she has perceived during the learning process.

Without seeing each other, two people share their problems, favorite books, films, talk about their lives and give each other advice. For the sake of Caitlin Joe reads Pride and Prejudice, although he does not understand the charm of this book and loves to quote The Godfather. He is so fascinated by his interlocutor that he is ready to marry her if she is not inferior in beauty to a mailbox. But the most important aspect is that they do not suspect that they are enemies in real life and continue to tell each other about everything. The innocuous situation of exchanging letters takes on a tense character when these people who do not know each other in real life come into conflict with each other.

Communication is a specific form of human interaction with other people as members of society. In this form, social relations of people are realized in a natural form (Loreto, 2019). Kathleen Kelly, who owns an out-of-the-ordinary children’s bookstore called ‘Around the Corner’, is in real competition with salesman Joe Fox, who has built his shopping center nearby and sells books cheaper. Interpersonal communication can be presented in various forms and scenarios, which have their own specifics, determined by the situation of a temporal and spatial nature, the number of participants, their socio-role status and communicative attitude (Mahmudah, & Fatimah, 2021). A trivial melodrama is transformed at this stage into a philosophical conversation about what is more important: a personal attitude to business or a thoughtless sale of goods for the commercial purpose.

Without people communicating with each other, there can be no collective work, teaching, art, games, and the functioning of the media. Communication is an important aspect in the formation of the human psyche, its development and the formation of reasonable, cultural behavior. Interaction communication forms a person as a person, gives him the opportunity to acquire certain character traits, interests, habits, inclinations, learn the norms and forms of moral behavior, determine the goals of life and choose the means of their implementation. Moreover, being diverse in content, goals and means, communication performs a specific function in the mental development of the individual. The development of an individual along with the outside world is based on a system of interactive relations that develop between human beings in their social life.

The causes of conflicts can be differences in goals, psychological incompatibility of partners, shortcomings in the organization of negotiations, poor communications, incompetence, lack of authority, and much more. The conflict situation often has a subjective background represented by the personal opinions. Therefore, it is required to analyze a full group of factors that predetermine its occurrence (Mahmudah, & Fatimah, 2021). There are inevitable sources of conflict, dependent on a number of internal and external factors. Conflicts occupy a significant place in the life of every person, since the consequences of some of them are too felt for many years of life. Due to conflicts, people do not agree with each other when solving various types of issues. The role of conflicts and their regulation in modern society should be taken into account when building interpersonal communication.

In conclusion, interaction is commonly represented through communication of individuals in the process of the exchange of thoughts, information, ideas, and feelings. Without communication, no organized group of people can exist. Through communication single activities are combined into a structured process. Moreover, interaction can be seen as the means by which the contributions of information are introduced into the society and transferred from one subject to another.


Loreto, M. (2019). The influence of social media exposure on the interpersonal communication skills of hospitality students. Journal of Social Science and Humanities (Graduate School) Ramkhamhaeng University, 4(1), 1-20. Web.

Mahmudah, U., & Fatimah, S. (2021). Bootstrap approach for analyzing the influence of interpersonal communication skills on science performances. International Journal of Social Sciences & Educational Studies, 8(1), 137-148.

Njoku, E. C. (2022). Impact of interpersonal communication competence and organizational trust as factors in psychological wellbeing. European Journal of Science, Innovation and Technology, 2(1), 134-142.